Website owner information
PACIFIC HOGAR, S.L.,
Tax ID B84908623, with address at CARRETERA M 106 KM 1.9. POL. IND.
GARZA 1, ALGETE (MADRID), 28110 and contact
email SC@PACIFIC-HOGAR.ES.
Registration in the Registry of
Commerce of Madrid, Volume 23528, Folio 70, Section 8, Page M-422075,
Record 1.
Party responsible for data protection
The owner is the party responsible for the personal data
collected by the browsing and use of this website, pursuant to the
requirements set forth by REGULATION (EU) 2016/679 relating
to the protection of individuals’ and corporations’ data,
and pursuant to Law 34/2002 of 11th July on Servicios de la
Sociedad de la Información y del Comercio Electrónico
(LSSI-CE).
By using this website, we understand that you have
read and understood the information set out in relation to the
processing of your personal data.
Data protection policy
The party responsible applies the principle of active
responsibility in the processing of personal data, maintaining
continuous updating and the promotion of the continuous improvement of
the data protection system, pursuant to the enforceable legal
requirements, guaranteeing in each case:
* the respect of
individuals’ freedoms and fundamental rights
* that the
data are processed legally, loyally and transparently
* that the
processed data are accurate, appropriate, pertinent and limited in
relation to the purposes for which they are collected
* that the
purposes for which they are collected are explicit and legal and that
they are not processed in a manner incompatible with such purposes
The purpose of this document is to inform users about what we do
with your personal data, how they are collected, what they are used
for, your rights, as well as all the necessary legal information set
forth by current regulations.
Collected data, purpose and legality
The personal data processed are those provided by users through
the forms available on this website and are the minimum required in
order to:
*send you information on our products / services
*deal with queries.
*process orders, as well as prepare the
respective invoices, inform of order status, deal with complaints and
any other dealings resulting from the provision of the service carried
out on this website.
Said purposes are based on legal principles
of collected data processing under current regulations: for the
execution of a contract or the provision of a service to users, for
the fulfillment of legal obligations, due to legitimate interest and
with user consent.
Web forms
The
personal data collected through the contact form are used to
deal with any query made by the user through said form.
The
purpose of the personal data collected in the order form is
to process the data required to properly deal with your orders.
The processing of the data is legitimised by the consent you
give us by expressly accepting the processing conditions informed
through this privacy policy.
Recipients of the data
The
personal data obtained through the web forms are recorded and stored
in electronic files controlled and supervised by the party responsible
for the processing.
Your personal data will not be communicated
to third parties, unless said communication is covered in a legal
obligation or when for the proper provision of the service or the
execution of the contract it is necessary to communicate your data to
third parties in order to make the payment (payment gateways), as well
as to manage the deliveries of the products (freight forwarders), said
transfer being covered in the needs of the service. For payment
through other payment gateways, we recommend the user read the privacy
policy to understand how personal information is managed, for
instance:
Redsys Servicios de Procesamiento, S.L.
(“Redsys”), with address at calle Francisco Sancha,
número 12, Madrid and with Tax ID No. B-85955367, which fully
complies with current legislation with regard to personal data
protection and with the confidentiality commitments inherent to its
activity. Redsys has adopted the technical measures necessary to
maintain the required security level. You can see its privacy policy
at
https:www.redsys.es/legal/20180223_politica_de_privacidad_web_publica_redsys.pdf
PayPal (Europe) S.à.r.l. et Cie, S.C.A. (R.C.S. Luxembourg B 118
349), whose privacy policy establishes the appropriate security
measures for the proper processing of users’ personal data. You
can see its privacy policy at
https://www.paypal.com/es/webapps/mpp/ua/privacy-full?locale.x=es_ES#1
In the event that the communication of data to third parties is
not covered in the legal bases set out in the preceding section, data
will only be communicated to other recipients if the user has given
their express consent.
Strict selection criteria for those in
charge of processing are maintained, as well as the contractual
commitment with each one of them to comply with and enforce the
established data protection obligations.
In the event that there
are international data transfers, PACIFIC HOGAR, S.L. will guarantee
that the transfer of your personal data is done pursuant to the
applicable privacy laws and, in particular, that the necessary
contractual, technical and organisational measures are applied, such
as the standard contractual clauses approved by the European
Commission.
You can get more information on our
organisation’s processing of personal data by emailing a request
to: SC@PACIFIC-HOGAR.ES or via the following link:
https://www.accesousuario.com/protecciondedatos/rgpd/informacion_consentimientoAPI.php?codEmpresa=75010
Technical and organisational data protection measures
The
files have the necessary technical and organisational measures that
guarantee the confidentiality and the preservation of the personal
data obtained through the website.
The personal data collected
from the website are processed using HTML protocol with a valid SSL
certificate.
The personnel involved in the data processing
operations: access, editing, deletion, etc. are trained and skilled
for such task, and committed to this data protection policy.
Storage of the data
The personal
data obtained through the contact form will be stored for the time
required to handle the request/query made.
The personal data
obtained through the order form will be stored as long as there is a
contractual and/or commercial relationship with you or as long as you
do not exercise your right of suppression, cancellation and/or
limitation of the processing of your data.
Once the contractual
relationship has expired, we will keep the information duly blocked,
not using it, as long as it may be necessary for the exercise or
defence of claims or any type of judicial, legal or contractual
liability that may derive from their processing, which must be dealt
with and for which their recovery is necessary.
In the event
that you have expressly agreed to the sending of commercial
information, we will store your data until you notify us of your
decision to cancel said sending of commercial information.
Information on the existence of automated decisions (including
the preparation of profiles)
We do not usually adopt automated
decisions, but when we do, we will make it clear that that type of
decision is being made. Nevertheless, PACIFIC HOGAR, S.L., Tax ID
B84908623 includes several sections dedicated to the personalisation
of services with the purpose of showing personalised advertising upon
entering its website and also for the sending of personalised
communications.
PACIFIC HOGAR, S.L., Tax ID B84908623 recognises
the possibility to create profiles to improve its offer of products or
to personalise the sending of commercial offers, or to provide the
customer with a more personalised service.
Opposition to the
data being processed with advertising purposes
If you gave your
consent for your data to be used with advertising purposes and you do
not want to continue receiving advertising, you can revoke the consent
given at any time by sending an email to the party responsible at
SC@PACIFIC-HOGAR.ES.
Changes to the Privacy Policy
We may
amend the information contained in this Privacy and Cookies Policy
when we deem it appropriate. If we do so, we will notify you by
different means through the Platform (for instance, through a banner,
pop-up or a push notification), or we will even inform you by email
when the change in question is significant for your privacy, so that
you can review the changes, evaluate them and, if applicable, oppose
them or cancel your registration with any service or operation. In any
case, we suggest you check this Privacy and Cookies Policy now and
again in case there are any minor changes or we introduce an
interactive improvement.
LEGAL NOTICE
Intellectual and
industrial property
The design of the portal and its source
codes, as well as the logos, brands and other distinctive signs that
appear therein belong to (PACIFIC HOGAR, S.L.) and are protected by
the respective intellectual and industrial property rights.
Content liability
PACIFIC HOGAR, S.L., Tax ID is not
liable for the legality of other third party websites from which the
portal can be accessed. Nor does it answer for the legality of other
third party websites that could be connected or linked from this
portal.
PACIFIC HOGAR, S.L., Tax ID B84908623 will not be liable
for the use made by third parties of the information posted on the
website, nor for any damage suffered or any economic losses that,
directly or indirectly, cause or may cause economic or material harm,
or harm to data caused by the use of said information.
Content
reproduction
By virtue of the provisions of the Intellectual
Property Law, the reproduction, distribution and public communication
of the totality or part of the content of this website with commercial
purposes in any file and by any technical medium are expressly
prohibited without the authorisation of PACIFIC HOGAR, S.L.
Applicable law
PACIFIC HOGAR, S.L., Tax ID B84908623
reserves the authorisation to file any civil or criminal actions it
may deem necessary due to the improper use of the website and content,
or due to the breach of these conditions.
The relationship
between the user and PACIFIC HOGAR, S.L., Tax ID B84908623 will be
governed by current regulations applicable on national territory.
Should any dispute arise in relation to the interpretation and/or the
application of these conditions, the parties will submit the conflicts
to ordinary jurisdiction, submitting to the respective Courts and
Tribunals under Law.
We likewise inform you that you have an
extrajudicial dispute settlement procedure available that is free and
accessible to all citizens. It is a European Union online litigation
settlement platform, accessible through the following
link https://ec.europa.eu/consumers/odr/main/?event=main.home2.show.
Cookies
If you use cookie technology on the website, you
have a specific section that informs you of its existence, as well as
its usage policy. Consult the “Cookies Policy” section.
Conversely, browsing cookies are not used.
Personal data
of minors
This website is not aimed at underage users. If you
are underage, please do not try to register as a user. If we discover
that we have mistakenly obtained a minor’s personal information,
we will delete said information as quickly as possible.
Exercise
of data protection rights
According to the rights conferred by
current personal data protection regulations, the user may exercise
the rights of access, rectification, limitation of processing,
suppression, portability and opposition to the processing of their
data by sending their request to the indicated postal address or to
the email SC@PACIFIC-HOGAR.ES.
For the exercise of rights,
you should identify yourself by submitting your ID Card.
For any
claim, you can write to the same address indicated. You can also write
to the Spanish Data Protection Agency: www.aepd.es
